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Transfer process
Step order, paperwork and the points where deals usually stall
Posted 14 March 2025 · 9 min read · 41 replies
A .co.za handover does not move at the same pace as a .com push. The registry sits behind a registrar layer, EPP codes expire, and confirmation windows run on business days rather than minutes. Members who treat the transfer as a formality are the ones who lose a week waiting on a reply that never needed to be sent.
The order below is the one that has held up across the last dozen handovers posted in the escrow board. It assumes both parties are already agreed on the number and the name is not under any registry lock.
Two points account for most stalls. The first is the gap between escrow funding and the seller unlocking the name. Buyers read silence here as hesitation and start asking about alternatives. The second is after the buyer submits the transfer request: the seller approves nothing, assumes the registrar handles it, and the window lapses. A short message at each of those two moments prevents both.
Have the registrar account details, the EPP code, and a signed transfer instruction ready before the buyer funds. If the name is held by a company, the resolution authorising the sale should exist before anyone asks for it. Buyers outside South Africa usually need a registrar that accepts international payment and a WHOIS contact they can actually receive mail at, so confirm that before the transfer starts rather than after.
About the author
Pieter has moved .co.za names between registrars since the days when an EPP code arrived by email and you waited three working days for a reply. He handles handovers for a small portfolio of geo and trade names, mostly between South African sellers and buyers sitting in the UK, Australia and the Netherlands. His posts tend to be short on opinion and long on screenshots: registrar tickets, timestamps, the exact wording that finally got a transfer unstuck.
He moderates the escrow and registrar transfer board, and keeps a running note on which confirmation windows actually hold up in practice. If a deal on this forum stalls between payment release and name movement, his thread is usually where it gets unpicked.
For transfer questions, include the registrar pair and the date the EPP code was issued. It saves a round trip.