Independent domain brokerage for buyers, sellers, and brand teams.

Support for domainers who need a straight answer

Whether you are stuck mid-transfer, unsure which board fits your question, or trying to work out why a .co.za handover has gone quiet, this page points you to the right thread and the people who have already been through it.

Questions that come up before people post

Support here is mostly other members reading your thread and answering straight. These are the questions the moderators field most often, answered without the legal padding.

Where do I post a name for appraisal?

Use the appraisal board, not the marketplace. Put the name in the subject line, add your ask, and list any comps you already found. Threads with a number and a screenshot get replies within a day; vague posts tend to sit.

My registrar transfer is stuck. Who do I ask?

Start with the escrow and transfer board and include the registrar, the date you requested the move, and whether the EPP code was accepted. Members who have run the same handover usually spot the hold-up from the timeline alone.

Can I list a fixed price instead of asking for offers?

Yes. The marketplace section takes fixed-price listings and wanted ads. Keep the title clean, state the extension and the terms you expect, and note whether the buyer covers escrow. Offers-only threads belong in the negotiation area.

I bought my first .co.za name. Is it worth keeping?

Post it in the beginner corner with what you paid attention to when you registered it. You will get honest answers about length, keyword demand and renewal cost. Nobody minds a first-time question; they mind a thread with no details.

How do I report a member or a bad handover?

Message a moderator with the thread link and dates. Dispute stories belong in the admin board once the facts are written down. Keep screenshots of the conversation before anything gets edited or deleted.

Where do I find the rules and account terms?

Board rules sit alongside the site terms, and the privacy policy covers what we store when you register. Read both before posting a listing you intend to keep live.

Still unsure which board fits? Send the details through the contact page and a moderator will point you to the right thread.

Where to take a question on this forum

Support here is mostly other members answering in the open. If your name is stuck mid-transfer, a registrar has gone quiet, or you cannot find the right board, the routes below get you to the person or thread that can actually help. Read the response windows before you post twice.

Appraisal and listing questions

Post the name, your ask and any comps you already hold in the appraisal board. If a marketplace listing needs editing or a wanted ad is in the wrong section, flag it in the thread and a moderator will move it.

Typical reply: same day, often within a few hours

Escrow, transfer and registrar issues

For .co.za and .com handovers that have stalled, include the registrar names, the step you are on and the dates. Screenshots of the transfer panel save a round of guessing. WHOIS and dispute threads sit in the admin board.

Typical reply: 1 to 2 working days

Account and access problems

Registration emails that never arrive, locked accounts and password resets go straight to the address below. Say which board you were trying to reach so the reply can point you at the right thread.

Typical reply: within 24 hours on weekdays

Email info@domainbrokeragegroup.com or call +27(31)9409136 during South African office hours.

487 Simon Squares, Ndoufurt, MP 1764

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